If you’ve done your research into current IT certifications, you’ll see that Information Technology Infrastructure Library, or ITIL, is near the top of many lists. ITIL practices are designed to help companies identify areas where they need improvement, providing vendor-neutral guidelines on where to make specific changes to reduce costs and increase productivity. ITIL is the most widely accepted approach to IT service management in the world. ITIL can help individuals and organizations use IT to realize business change, transformation and growth.
The ITIL Foundation Boot Camp is the entry level certification course for IT Service Management Best Practices training in ITIL. You will learn the latest version of core ITIL best practices presented from a lifecycle perspective. You will be introduced to the principles and core elements of IT service management (ITSM) based on ITIL.
ITIL is comprised of five core publications which promotes alignment with the business as well as improving operational efficiency.
- Service Strategy
- Service Design
- Service Transition
- Service Operations
- Continual Service Improvement
Who should participate in the ITIL Foundation Boot Camp training:
- Individuals those who require basic knowledge and understanding of ITIL ® framework
- IT professionals who work in organizations that have adopted ITIL and require contributions in their ongoing service improvement procedures
An exciting case study will further enhance and cement your knowledge of ITIL. This program will suitably prepare you to successfully take the associated ITIL Foundation certification test, which will be administered during the latter half of day 3.
Class Schedule: September 2-4 | Wed, Thur, Fri, 8 am – 4 pm
Location: SCC Tyger River Campus
Cost: $1499 (materials and exam included in cost)